Disney Institute Customer Experience Summit

Date: August 27 - 28, 2018
Location:  Show map Disney's Grand Floridian Resort & Spa
4401 Floridian Way
Lake Buena Vista, FL 32830

At Disney Institute, we put our teachings into action, bringing our ideas to life as only Disney can do. In the exciting, multi-dimensional environment of our summit, you'll discover what Disney's approach to leadership, engagement and service is like—that is, one experience unlike any other!

Highlights include: 

  • Inspirational keynote addresses by distinguished Disney executives
  • Exclusive park experiences rarely seen by Guests that bridge our business insights with real-world examples
  • Worldwide business principles based on tried and true best practices from over 60 years of use in the parks
  • Seasoned Disney facilitators who guide you through immersive experiences that bring concepts to life in meaningful ways
  • Engaging networking opportunities and unexpected Disney surprises along the way
  • Receive alumni status and the opportunity to take a professional development course from Disney Institute at our special alumni rate

Learn more>>>