Date: June 27, 2008
Time: 8:30 am - 11:30 am
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Location: Show mapSignature Grand
6900 State Rd. 84
Ft. Lauderdale, FL 33317
Contact: Susan Garavaglia
Phone: 954-252-7117
Email: sflitsmf@aol.comIT Service Management Forum USA
South Florida LIG
ITSMF-Sofla is getting Pink on Friday June 27 SAVE THE DATE!
Our guest speaker is Troy DuMoulin, Director of Product Strategy at Pink Elephant, who will elaborate on the topic of Service Catalogs, under the perspective of ITIL® V3 where,"Service Management is a set of specialized organizational capabilities for providing value to customers in the form of services."
Troy is a contributing Author for the ITIL "Planning to Implement IT Service Management Book."
Troy DuMoulin is an experienced Executive Consultant with a solid and rich background in business process re-engineering. Troy holds the Management Certificate in ITIL and has extensive experience in leading Service Management programs with a regional and global scope. His main focus at Pink Elephant is to deliver strategic and tactical level consulting services to clients based upon a demonstrated knowledge of organizational transformation issues.
More details coming soon... Event Information Defining IT Success Through The Service Catalog
Plan to join our Meeting!
When:
Friday, June 27th, 2008,
8:30 am - 11:30 am
Where:
Signature Grand, Davie, FL
Please RSVP to:
sflitsmf@aol.com
Early Bird Registration for Fusion08, the National USA Event is Also Open...
